Below are some common concerns of our clients before purchasing our products. If you have other questions, please send them to info@biodella.com.
Yes, Biodella is your comprehensive daily skincare routine.
All Biodella products are clinically and dermatologically tested, and have passed the following tests: cruelty free, cmo free, preservative free, usda organic. In addition, all Biodella products are FDA approved.
Biodella does not test products on animals. All of our products are cruelty free.
Our philosophy is to develop products that are as natural as possible, while still delivering results and being highly efficient.
Our formulas are made in the USA, with natural ingredients.
Biodella does not use parabens or sulfates in any of our products.
We recommend storing your products in a cool dry place, away from direct sunlight and excessive heat.
At this time, Biodella is only available on www.biodella.com
Shipping & Handling Charges are as follows: $6.95 for domestic, all states within the USA and $18.95 for all international countries we ship to worldwide
The processing time for orders is 48 hours. After your order has been shipped, delivery time within the United States is 4-7 business days, and 14-30 business days internationally. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary. Biodella is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Biodella ships via USPS.
Unfortunately we are not able to cancel an order once it has been placed.
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Biodella the right to refuse all returns, reshipments and refunds. In the unlikely event that a product arrived damage, the customer must contact us within 48 hours of receipt. Customer must include photos of the issue and a screenshot of your order confirmation email.
We apologize but we currently do not offer exchanges, all sales are final.
We accept online payments through Visa, Mastercard, American Express and Paypal.
Please be careful when entering your shipping address, Biodella will not be responsible for orders sent to the incorrect delivery address provided by the customer.
Product details can be found on the product page but if you have more questions, please free to email us at info@biodella.com
Your credit card will be charged as soon as your order is accepted and processed.
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